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IMPORTANT NOTICE: Casa Madrona Hotel & Spa is closed through April 19, 2020

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Travel Information: COVID-19

Casa Madrona Hotel & Spa will be closed through April 19, 2020
After a lot of deliberation we have decided that what's best for this public health emergency is to close Casa Madrona Hotel completely through April 19, 2020 and also close the Spa at Casa Madrona through May 31, 2020. This has not been an easy decision as we think about how this impacts our employees and unsure of how long this global crisis may last. However, the safety of our community and patrons, along with our social responsibility to "Spread LOVE, not COVID" is of utmost importance. We know this is a difficult time for everyone, so please know that you are in our thoughts. When this is all over or at least a lot better, please do all you can to support your local businesses, because they will need you more than ever. We'll be here for you all soon enough and look forward to serving our neighborhood again.

We will continue to closely monitor the Centers for Disease Control and Prevention and World Health Organization’s statements regarding the novel coronavirus (COVID-19) cases and following guidelines from these agencies and the local health departments.

The wellbeing of our guests and associates is of paramount importance.

Our Cancellation Policy:
We are waiving cancellation fees for hotel stays through April 30, 2020.

Please contact our reservations team for any travel conflicts past April. Guests who booked via online travel agents or other third party travel professionals are advised to contact their booking provider for information on their policies. Please Note: This policy does not apply to travel associated with a Group booking.

For the most updated information, please refer to Centers for Disease Control and Prevention (CDC) or your local health authority.

March 25, 2020

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