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Please honor our guests and the serenity of the Spa by turning off all cell
phones, pagers or other electrical devices before entering the spa.
APPOINTMENTS AND RESERVATIONS
We recommend booking your appointments prior to your arrival by calling
(415) 354-8308. Reservations are subject to availability and must be guaranteed
with a credit card.
CANCELLATION POLICY
Cancellations must be made 24 hours prior to the appointment time. Missing
an appointment, canceling or rescheduling an appointment within 24 hours will
result in a fee assessed at the full value of the missed appointment.
WHEN TO ARRIVE
We suggest arriving 20 minutes prior to your appointment to allow ample time to
check in, change, shower and enjoy our steam room and relaxation lounge. Please
note that should you arrive late, your treatment will end as scheduled as a
courtesy to the next guest.
WHAT TO WEAR
We suggest that you wear comfortable clothing and do not bring your jewelry or
valuables to the spa. A spa robe and slippers will be provided for your treatment. You
may prefer to fully disrobe for your treatment, as our therapists are professionally
trained in proper draping techniques to ensure you privacy and comfort.
SPECIAL REQUESTS OR CONDITIONS
When making your reservations, please state any preferences you may have for male or
female therapists. We will do our best to accommodate your request depending on
availability. Please let your therapist know if you have any physical or mental
conditions they should be aware of for your well being.
CONSIDERATION FOR PREGNANCY
We suggest avoiding treatments using heat and deep pressure. The majority of our
services can be received by the expectant mother with minor changes to the treatment. Please
inform us so that the appropriate modifications can be made.
AGE REQUIREMENTS
Guests must be 18 years of age to receive our spa services.
WHAT ABOUT GRATUITIES
For your convenience a 20 percent service charge will be added to your services. If
you choose, you may opt to leave an additional gratuity for your therapist.
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